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Interpretation Services at Tokushima City Hall

If you wish to book an appointment with an English interpreter to assist you with procedures at Tokushima City Hall, please use the following link to submit an “Inquiry Form”.

Check Sheet for Tokushima City Hall

We have prepared the “Check Sheet for Tokushima City Hall” in order to assist foreign residents in completing procedures at the city hall.



The Check Sheet includes:

  • A list of what to bring
  • A list of all counters at the city hall and their corresponding procedures
  • Maps of the 1st and 2nd floors
  • Information on the Fureai Kenko-kan

You can find out exactly where you need to go by referring to the relevant counter numbers, signs, and locations for each necessary procedure.



We hope you will find this useful during your visit to Tokushima City Hall.

Consultation Services for Foreign Residents

The following organizations provide consultation services to assist foreign residents with procedures at public institutions and with other issues of daily life in Japan.

Tokushima International Association (TIA) / Tokushima City One-Stop Consultation Center

  • Offers interpretation services, as well as multilingual consultations using a translation device (*)
  • Business Hours: Weekdays from 10:00am to 6:00pm


*The translation device supports 70 languages. Interpretations are only conducted in English and Japanese.



For more information, please see the 外部サイトへリンク 新規ウインドウで開きます。Tokushima International Association's(外部サイト) website.

Tokushima Prefectural International Exchange Association (TOPIA)

  • Offers consultation services for foreign residents of Tokushima Prefecture in English, Chinese, or Vietnamese
  • Interpretation services are offered in the following 21 languages: English, Chinese, Korean, Vietnamese, Indonesian, Thai, Malay, Tagalog, Nepalese, Myanmar, Khmer, Mongolian, Sinhalese, Portuguese, Spanish, French, German, Italian, Russian, Bengali, and Hindi (*)
  • Business Hours: Every day from 10:00am to 6:00pm


*A translation device (supports 74 languages) or easy Japanese will be used to help speakers of other languages.



For more information, please see the 外部サイトへリンク 新規ウインドウで開きます。Tokushima Prefectural International Exchange Association’s(外部サイト) website.

Catalogue of Consultation Services for Foreign Residents

The Ministry of Internal Affairs and Communications Tokushima Prefectural Surveillance Administration Consultation Center has put together a catalogue of consultation services for foreign residents who have trouble speaking and reading Japanese.



For more information, please see the following link: 外部サイトへリンク 新規ウインドウで開きます。Catalogue of Consultation Services for Foreign Residents(外部サイト)

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徳島市役所

〒770-8571 徳島県徳島市幸町2丁目5番地

電話:088-621-5111(代表) ファクス:088-654-2116

開庁時間:午前8時30分から午後5時まで(土曜・日曜・祝日・12月29日から翌年の1月3日までを除く)

注記:施設・部署によっては異なる場合があります。

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