Certificate Issuance Service at Convenience Stores

更新日:2024年10月28日

With your “Individual Identification (My Number) card,” you can have official certificates such as resident records and seal registration certificates issued through multi-functional copy machines installed at convenience stores, etc.

Issuance service details

Issuance service details
Eligibility
  • All registered residents who possess an Individual Number (My Number) card (in principle, those who are under 15 years old and adult wards are excluded). If you do not possess your Individual Number (My Number) card, please apply for issuance.
  • Note: An Individual Number (My Number) card is necessary to use this service.
  • Note: To use this service, please ensure that the digital certificate for user identification is registered in your Individual Number (My Number) card (with 4 digits PIN) in advance.
  • Note: This service is not available with Basic Resident Registration card, seal registration certificate, Tokushima Citizen card or Individual Number (My Number) notification card (paper card).
Convenience stores available for this service
  • Any convenience stores equipped with multi-functional copy machines (multi-purpose terminals) in Japan such as Seven-Eleven, Lawson, Family Mart, AEON RETAIL (with exceptions), and Mini Stop.
Open hours
  • From 6:30 am until 11:00 pm (for issuance of resident record and seal registration certificate)
  • Note: Closed during the New Year’s period (Dec. 29th to Jan. 3rd).
  • Note: Service may be stopped temporarily for machine maintenance, etc.
Fee
  • ¥350 for each service

For Inquiries

Resident Registration Division (Jumin-ka) TEL: 088-621-5140

総務課

〒770-8571 徳島県徳島市幸町2丁目5番地(本館6階)
電話:088-621-5021
ファクス:088-654-2116