About the Procedures You Can Complete at the Holiday-operating Counters

In order to make certain procedures such as moving in/out/within the City, receiving copies of your resident registration records, and those concerning family register documents easier to complete for city residents, Tokushima City has established certain procedural counters that operate on non-traditionally open days for the City Hall. As it can be difficult for many people to come during weekday hours due to work and other obligations, we hope that this system will be helpful for you.

(Note: Interpretation services are not available on holidays)

Every 2nd and 4th Sunday of a month
From 8:30~12:00

As we are approaching the season where many people move or are starting new jobs, Tokushima City will be offering additional holiday operation hours/days during March/April.

1F of the Main Building of the Tokushima City Hall
Please use the parking lot by the JR railway on holiday service days.
Please use either the Main or East entrances of the City Hall.

Please understand that only the selected counters above are in operation on these holidays. Other divisions will not be in operation and you will not be able to complete procedures other than the above.

• The following tax certificates will be available during holiday operation days: (Please understand that if there are parts of your application that need confirmation with the designated tax division, we will not be able to process your request that day)

Residence Tax/Income tax certificates

Personal tax payment certificates

• Any procedures being submitted by a third party (i.e. those acting as proxies in the case of a death, submission by proxies outside your family unit who do not have a Proxy Designation Form, family members not living with you who do not have a Proxy Designation Form, lawyers or other law professionals) cannot be completed on these holidays.
• In the case we must confirm information with other municipalities, there is the chance we will not be able to complete your procedure on this day. In order to prepare for this, we ask that you check where you need to receive documents from and what documents you need in order to complete your desired application before you come to the City Hall.
• If you have questions for procedures you would like to complete and the Counter for Mothers & Children on the holiday, please contact the designated division on weekdays (8:30~17:00) with these questions before coming to the City Hall.

You will be asked to provide personal ID when you submit any procedures related to moving or your family register (marriage, divorce, adoption, etc.), or when you go to receive any certificate at one of the counters. Please show the city employee your driver's licenses, passport, Basic Resident Registration Card, My Number card, or another form of ID. We will not be able to complete your procedure if you do not provide personal ID.

In the case that you are requesting that moving or certificate-based procedures be done via proxy, please have the proxy bring their Proxy Designation Form and personal ID.
(For more details, please contact the Resident Registration Division)