"Raku-raku Counter" Certificate Issuance Service
最終更新日:2021年9月29日
About the "Raku-raku Counter" Certificate Issuance Service
As of October 1, 2021, you will be able to apply digitally to receive certain certificates with your (plastic) "My Number" (individual number) Card through the "Raku-raku Counter" Certificate Issuance Service, instead of by writing a physical application form. In the case you don't understand the system, please bring your plastic My Number Card and feel free to ask a city employee for help. This service is the same as the one offered at major convenience stores (etc.) throughout Japan at multi-functional copy machines, so please feel free to utilize their systems as well.
- Please see the following page for more information: Certificate Issuance Service at Convenience Stores
Locations and Operating Hours
Location(s)
Counter 1 (Raku-raku corner) on the 1st floor of the Tokushima City Hall
Operating Hours
Weekdays: 8:30~17:00
Second and Fourth Sunday of each month: 8:30~12:00
- (Note 1)
This service is unavailable during the year end/year beginning period (Dec. 29~Jan 3)
- (Note 2)
If the case the system is undergoing maintenance, you will be unable to use the service. (Information about maintenance days will be posted on Tokushima City's official homepage, facebook, twitter, newsletters, and more.)
Who Can Use This Service
Those who hold a valid Tokushima City address/resident registration certificate and who also hold a plastic My Number Card.
In the case that you are applying for a family register certificate with full/individual records or supplementary family register certificate, your current as well as permanent address/resident registration certificate must be located in Tokushima City.
Note: You must have the plastic/digital-use My Number card with a 4 digit security code.
Type of Certificate | Costs | Who's Certificate You Can Receive |
---|---|---|
Copy of a resident registration certificate | 350yen | Your own or a certificate for someone in your household |
Seal registration card | 350yen | Only your own (for a registered seal/inkan) |
Supplementary family register certificate | 350yen | Your own or a certificate for someone on the same family register as you |
Family register certificate with full/individual records | 450yen | Your own or a certificate for someone on the same family register as you |
Note 1: You cannot receive an original of your resident registration certificate through this service.
Note 2: You cannot receive any tax certificates through this service.
How to Use This Service
Notes About Using This System
You cannot receive a refund nor return/exchange any certificate. Please confirm what kind of certificate and what information needs to be printed on it before you request it.
If you enter your security code incorrectly 3 times into the system, your account will be locked. If this happens, please go to Counter B of the My Number Counter on the 1st floor of the Tokushima City Hall to reset your security code.
You will have to wait a few days after applying for a My Number Card or completing a moving in procedure with the city before you can use this system.
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